RSL INTRODUCES SELF-SERVICE KIOSK TO UNLEASH NEW CAPABILITIES

RSL INTRODUCES SELF-SERVICE KIOSK TO UNLEASH NEW CAPABILITIES

Royal Smart Limousine popularly known as RSL, the Dubai-based premium limousine service provider, has just initiated the use of digital self-service booking kiosks for all walk-in.

As the mega city of Dubai is experiencing a rapid improvement in every sphere of life, the Management and entire team of the premium limousine service provider in Dubai, Royal Smart Limousine (popularly known as RSL), continue to feel challenged with the growing need of provide better and smarter ways of prof providing its services.

Without any doubt, the use of the self-service kiosks is gaining absolute momentum in recent times and it has proven to be of immense help as it has eased the stress of customers who are always in rush.  It is in a similar vein that Rashid Matar Aljabri, the CEO of Royal Smart Limousine LLC, explains that, “Many expatriates, tourists and locals in UAE are already familiar with the use of the self-service kiosks. We have also noticed that we can use this modern machine to better serve our customers and eliminate the hassle of having to line up in a long queue just to book a ride.”

As a result, RSL has initiated the use of a 24-hour self-booking solution that allows walk-in customers to book their trips themselves. Vishal Sharma, the Operations Manager, expressed in his statement that “This new development will not only boost the company’s reputation in the competitive market but it will also increase the company’s productivity as well as provoke more consistent constructive reviews from the users of the self-service kiosks.” “Already, we have started receiving numerous compliments from our walk-in guests who have used the kiosks across three different locations in Dubai”, Vishal added.

In an attempt to describe the durability of these newly manufactured digital self-service kiosks, Reginaldo Fernandes, the Head of IT affirmed that “The self-service kiosks are sturdy enough to cope with several conditions they may face. We have ensured that the kiosks maintain the brand and standard which the company is known for, while maintaining a user-friendly option for all customers.”

The Management is already in talks with their partners to embrace this development to reap its benefits. This translates to the fact that the self-service kiosks will soon be seen at notable hotels, shopping malls, and many other businesses and residential areas.